Shipping policy

Thank you for shopping with us! Below you’ll find everything you need to know about our shipping process.

1. Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • During peak seasons or sales events, processing times may be slightly extended.

  • Once your order has shipped, you will receive a confirmation email with tracking information.

2. Shipping Rates & Delivery Estimates

Domestic Shipping

  • Standard Shipping: 3–7 business days

  • Express Shipping: 1–3 business days

  • Free standard shipping on orders over $50 (if applicable).

International Shipping

  • Delivery time: 7–21 business days depending on destination.

  • Shipping fees are calculated at checkout.

  • Customers are responsible for customs duties, taxes, and import fees (if applicable).

Delivery delays may occasionally occur due to weather, carrier issues, or customs processing.

3. Shipping Carriers

We ship orders using reliable carriers such as:

  • USPS

  • UPS

  • FedEx

  • DHL

Carrier selection may vary depending on location and shipping method chosen.

4. Order Tracking

Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

5. Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately at [your support email].

6. Lost or Damaged Packages

If your package is lost or arrives damaged:

  • Contact us within 7 days of delivery.

  • Provide your order number and photos (if damaged).
    We will work with the shipping carrier to resolve the issue.

7. Shipping Restrictions

We currently do not ship to:

  • P.O. Boxes (if applicable)

  • Certain restricted international locations